Are you new to recruiting and leading remote teams? Are you looking for best practices on how to recruit and retain the best remote employees? Watch this video for leadership best practices from recruitment and HR experts, Raine Lunke and Skye Mercer.

It sounds so simple but applying a basic “customer service mindset” to the company’s recruitment process is one of the most effective ways to attract quality employees. By using a “customer service mindset” the company effectively provides a quality recruitment “service” to applicants (aka customers). The goal is to establish a quality customer experience in order to attract and retain the most qualified employees.

A strong recruitment and retention strategy considers both hiring outside of the company as well as inside the company. Here are 7 proven strategies for how to create a “Promotion-from-Within” workplace culture.

Many employers are switching from traditional, behavioral interviewing styles to a more modern approach: Conversational interviewing. Here’s how to do it.

Conducting pre-screening interviews with your top job applicants via phone or video prior to an in-person interview will save you time. Read this for guidance on how to conduct an effective pre-screening interviw. Plus, download a free checklist that includes all of the information to cover and questions to ask job applicants when conducing a pre-screening interview.

As a long-time HR leader and recruiter, having hired 100s of people over my career, this is the number one most important trait I look for.