Free 2-Day Masterclass on How to Successfully Find a Job During COVID. Watch this for real-life actionable job search tips, including the #1 thing you need to find your next job, how to find a job on the “hidden job market,” networking strategies, resume tips, leveraging LinkedIn, and how important it is to keep the search fun.

It sounds so simple but applying a basic “customer service mindset” to the company’s recruitment process is one of the most effective ways to attract quality employees. By using a “customer service mindset” the company effectively provides a quality recruitment “service” to applicants (aka customers). The goal is to establish a quality customer experience in order to attract and retain the most qualified employees.

Many employers are switching from traditional, behavioral interviewing styles to a more modern approach: Conversational interviewing. Here’s how to do it.

Conducting pre-screening interviews with your top job applicants via phone or video prior to an in-person interview will save you time. Read this for guidance on how to conduct an effective pre-screening interviw. Plus, download a free checklist that includes all of the information to cover and questions to ask job applicants when conducing a pre-screening interview.